A case study

Mental Health First Aid Training

A case study on the value of identifying Mental Health First Aiders

VolkerWessels UK is a leading delivering innovative engineering and construction solutions with 4000 employees. Their Occupational Health team developed the strategy for appointing and training 200 Mental Health Champions.

A case study

CHALLENGES

✔ The suitability of employees as Mental Health Champions with the correct behaviours and conversational skills.

✔ The ongoing ability of Champions to maintain focus on triage and signposting, and not to provide counselling.

A case study

SOLUTIONS

The recruitment of best-fit Mental Health Champions was critical to implementation success. Ripple&Co built risk assessment into the application process, plus key course content on safeguarding.

Application Process

Clinical Assessment

Role Taster Video

RESULTS

  • Risk Minimisation

    Anticipatory strategies to identify potential Mental Health First Aider role risks e.g. lack of boundaries and self support.

  • Higher Retention

    Reduction of Mental Health First Aider churn, increasing training investment return, and a consistency of provision.

  • Partnership Guidance

    Creating bespoke recruitment and training strategies aligned to deliver corporate responsibility and wellbeing objectives.

Client Testimonials

Trusted by organisations committed to positive workplace wellbeing.

  • "The plato platform allows real time adjustments to strategies on-the-go. We've found the level of user control in plato refreshing - it means no wasted time waiting for a developer or special system access, so we can be responsive to a wellbeing promotion need. The platform has also confirmed other wellbeing signals in the business and enriched our data-driven wellbeing approach..."

    Benefits & Wellbeing Manager

  • “Ripple has an excellent team of people who are able to provide unparalleled support to us. I don’t work with any other organisations that are similar and I probably never will. I am a huge advocate for Ripple and truly believe in what they are trying to do. In comparisons to other organisations I work with… Ripple is stand-alone. They will always be my go-to for mental health support in any organisation that I am working within."

    June Whitehead - Lead Occupational Health Manager, VolkerWessels UK

  • "The behemoth undertaking of our Global Wellbeing champion training was a complete success thanks to Ripple&Co. This is the second year we’ve trained 200+ champions. The content is evidence-based and highly pragmatic, including using actors to role-play realistic wellbeing scenarios. Ripple are true partners in developing bespoke content tailored to our needs, and the team are top-quality, easy, and a joy to work with. I highly recommend them."

    Louise Blanchett - Wellbeing Manager, Mott MacDonald

  • "The behemoth undertaking of our Global Wellbeing champion training was a complete success thanks to Ripple&Co. This is the second year we’ve trained 200+ champions. The content is evidence-based and highly pragmatic, including using actors to role-play realistic wellbeing scenarios. Ripple are true partners in developing bespoke content tailored to our needs, and the team are top-quality, easy, and a joy to work with. I highly recommend them."

    Louise Blanchett - Wellbeing Manager, Mott MacDonald

  • “The trainer best and most fitting professional that I’ve ever experienced deliver a training course. His manner with the group particularly when challenging was exemplary, his tone and level of detail excellent, and he was incredibly engaging for all members of the group. I’d actually say that I inadvertently improved my thought process on managing difficult conversations by observing his leadership of the group.”

  • “Content was enlightening and digestible. Our trainer was the absolute definition of a professional and the type of person you would want to be delivering such a course. I feel that the way the course was delivered will have brought out the best of our abilities.”

  • “A fascinating training about a potentially difficult issue was delivered with sensitivity and passion taking us on a journey of self-awareness.”

  • “I can honestly say that this was by far the best course I have ever undertaken within my working career. Right duration, right content, right style, right platform. The trainer was fantastic!”

  • “A wonderfully delivered course – difficult and tough topics were dealt with and taught it in a fantastic way.”

Previous

Case study on the added value of implementing plato