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Case Studies

Case Studies

Real-world impact in safety-critical environment.
Click a tile to explore the challenge, what we delivered, and the outcomes.

Clearer messaging, fewer rumours, Actor-led bespoke scenarios, 3 modules over 7 weeks, 124 line managers trained Usama qamar Clearer messaging, fewer rumours, Actor-led bespoke scenarios, 3 modules over 7 weeks, 124 line managers trained Usama qamar

Interfloor

Leading people through major change

Bespoke 3-part manager programme (including Talkworks actor-led scenarios) to support a major relocation and operating changes - building confidence, consistency and psychological safety through disruption.

Read time: 4–5 min

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New insight captured to shape strategy, 7 learning stations, 14 actors, 350 delegates (UK-wide) Usama qamar New insight captured to shape strategy, 7 learning stations, 14 actors, 350 delegates (UK-wide) Usama qamar

Cadent Gas

Immersive Human Factors safety conference 

A full-day, scenario-led “pattern interrupt” for 350 H&S colleagues: 7 bespoke learning stations with 14 actors, built to strengthen psychological safety and shared responsibility for safety.

Read time: 4–5 min

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Psychological Safety, Human Factors, Leadership Development, Health & Safety, Difficult Conversations, Utilities, Frontline Managers, Talkworks Usama qamar Psychological Safety, Human Factors, Leadership Development, Health & Safety, Difficult Conversations, Utilities, Frontline Managers, Talkworks Usama qamar

Cadent Gas

Talkworks for managers (Human Factors + psychological safety)

In-person, actor-led scenario practice helping supervisors build confidence for human conversations under pressure, strengthening psychological safety and safer performance.

Read time: 4–5 min

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70+ courses delivered (since 2022), Earlier escalation + clearer boundaries, UK-wide, multi-site delivery Usama qamar 70+ courses delivered (since 2022), Earlier escalation + clearer boundaries, UK-wide, multi-site delivery Usama qamar

Multi-site contract logistics business (UK-wide)

Inclusive MHFA at scale + Premium Talkworks refresher

70+ accredited MHFA courses delivered since 2022, tailored for multilingual and neurodiverse learners with a Premium refresher using actor-led Talkworks practice.

Read time: 4–5 min

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